Overview
Manage Team controls who can log into your Dirt Face account — office staff, salespeople, managers, and operations workers. Requires the subusers feature and user management permission (or account owner).
Where in the app: Business Settings → Manage Team
Open: Manage Team
Switch to Crews with ?tab=team&subTab=crews.
Seat usage
Two meters at the top:
| Seat type | Counts toward limit |
|---|---|
| Full Access | Office users with dashboard access (billable seats) |
| Operations portal | Operations workers with portal access; dual-role users with field access |
Roster-only contacts (no portal login) do not count toward operations portal limits.
When limits are reached, Add Team Member is disabled until you upgrade or deactivate users.
Team list
| Control | Purpose |
|---|---|
| Search | Filter by name or email |
| Role filter | All, Operations, Team Member, Salesperson, Manager, Owner |
| Location filter | All Locations (multi-location only) |
| Add Team Member | Invite a new user |
Job Title column
Shows the user's primary role and operations areas — e.g. Operations, Field / Install, or Team Member + Field / Install for dual-role users.
Row actions
- Manage — operations areas, permissions, labor rates (details)
- Edit privileges (permissions per module)
- Profile access — which company profiles the user can see (multi-location)
- Activate / deactivate
- Delete or cancel pending invite
- Transfer ownership (original account creator only)
Warning: Account owners cannot be deleted or deactivated. Invited "owner" roles are not the same as the original account creator for ownership transfer.
Roles and permissions
| Role | Typical access |
|---|---|
| Owner / Manager | Full office dashboard + user management |
| Salesperson / Team Member | Office modules per permission set |
| Operations worker | Operations Portal only — field, shop, and/or yard modules |
Office users can also perform field, shop, or yard work via Also performs checkboxes — they get the portal switcher.
See Invite an operations worker for step-by-step setup.
Time tracking and approval
| Topic | Details |
|---|---|
| Enable time tracking | Per user in Manage — turn on when they log or allocate hours to jobs (including salaried staff who split time). Office users use My time; operations workers use the portal time card |
| Approve timesheets | Account owner, App Admin, Manager role, or timesheet approval permission |
| Plan | Full timesheets, exports, and Timesheets settings require Crew plan or higher (not Solo) |
| Manager page | Manage → Approve timesheets |
Configure pay periods, overtime, and labor rates under Business Settings → Default Values → Timesheets (Crew plan or higher only).